Pengaruh Kualitas Pelayanan Jasa Transportasi Terhadap Kepuasan Konsumen Armada Bus Transzentrum Madu Kismo Di Kabupaten Grobogan

This study entitled "Effect of Service Quality Customer Satisfaction Transportation Bus Fleet TransZentrum Honey Kisma In Grobogan". The purpose of the first study, to determine the effect of tangible (physical evidence) that consists of the cleanliness of buses, AC buses, appearance of em...

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Bibliographic Details
Main Authors: Supriyanti, Rita (Author), , Dra. Hj Umrotun, M.Si (Author), , Dra.Hj Retno Woro Kaeksi, M.Si (Author)
Format: Book
Published: 2017.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available