Pengaruh Kualitas Pelayanan Jasa Transportasi Terhadap Kepuasan Konsumen Armada Bus Transzentrum Madu Kismo Di Kabupaten Grobogan

• Main Authors: Supriyanti, Rita (Author), , Dra. Hj Umrotun, M.Si (Author), , Dra.Hj Retno Woro Kaeksi, M.Si (Author)
• Format: Book
• Published: 2017.
• Subjects: Thesis; NonPeerReviewed
• Online Access: Connect to this object online

This study entitled "Effect of Service Quality Customer Satisfaction Transportation Bus Fleet TransZentrum Honey Kisma In Grobogan". The purpose of the first study, to determine the effect of tangible (physical evidence) that consists of the cleanliness of buses, AC buses, appearance of em...