Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen pada PT. Nasmoco Bengawan Motor dengan Metode ServQual

PT. Nasmoco Bengawan Motor as a company engaged in the automotive field it is so important to raise profitability by maintaining the quality. A dynamic condition which affects the output results, services, labor, environmental and process to exceed expectations and with kenyatan are qualities that n...

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Bibliographic Details
Main Authors: Putra, Ervin Yulianto Kusuma (Author), , Indah Pratiwi, ST.,MT (Author)
Format: Book
Published: 2017.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available