The Influence Of Service Quality On Passenger Satisfaction And Loyalty In Airasia Airlines
The objective of this study is to examine the influence of passengers' perceived service quality on passengers' satisfaction and loyalty in the context of AirAsia Airlines as a low cost carrier airlines company. To achieve this objective, the research elaborates three specific objectives....
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| Main Authors: | , |
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| Format: | Book |
| Published: |
2017-02-10.
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| Subjects: | |
| Online Access: | Connect to this object online |
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Internet
Connect to this object online3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |