Analisis Pengaruh Kualitas Produk, Kualitas Pelayanan,Dan Kepuasan Konsumen Terhadap Loyalitas KonsumenSerabi Notosuman Di Surakarta

The purpose of this thesis intends to determine the effect of product quality on customer loyalty, service quality on customer loyalty and customer satisfaction on loyalty of Serabi Notosuman's customer in Surakarta. Population in this research is Serabi Notosuman's customer in Surakarta....

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Main Authors: Putranti, Reisa Indra (Author), , Drs. M.Nasir, MM (Author)
Format: Book
Published: 2017.
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3rd Floor Main Library

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Call Number: A1234.567
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