Analisis Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan(Studi Pada Konsumen Assalam Hypermarket)

This research aimed to analyze the effect of product uality, service quality and customer satisfaction to customer yalty. independent variables consist of product quality, service quality and customer satisfaction and the dependent variable is customer loyalty.This research was conducted in Assalam...

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Bibliographic Details
Main Authors: Ika Ratnaningtyas, Yuni (Author), , Ir. Irmawati, S.E., M.Si (Author)
Format: Book
Published: 2017.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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