Pengaruh Kualitas Pelayanan Terhadap Loyalitas Konsumen Pada Service Center Perusahaan Oppo Smartphone Di Surakarta

• Главные авторы: PUTRA, VAVANDA PRAHATAMA (Автор), , Imronudin, SE, MSi, Ph.D (Автор)
• Формат: ‌
• Опубликовано: 2017.
• Предметы: Thesis; NonPeerReviewed
• Online-ссылка: Connect to this object online

The purpose of this study was to determine the effect of service quality consists of variable; tangible, reliability, responsiveness, assurance, and empathy to customer loyalty in the Service Center OPPO Smartphone in Surakarta. This type of research is quantitative, with a population of customers a...