Peningkatan Kualitas Jasa Menggunakan Metode Quality Function Deployment (QFD) Di Laundry Himalaya Colomadu
As a service provider, Laundry Himalaya attempting to improve the quality of service that has been the cause of termination of the contract of cooperation. This research purpose to measure the quality of service that has been given by the method of Service Quality (Serqual) and choose a solution by...
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| Main Authors: | , |
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| Format: | Book |
| Published: |
2017.
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| Subjects: | |
| Online Access: | Connect to this object online |
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Internet
Connect to this object online3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |