Pengaruh Kualitas Pelayanan, Harga Terhadap Loyalitas Konsumen Dan Kepuasan Konsumen Sebagai Variabel Intervening Pada Perusahaan Jasa Pengiriman Di Solo

• Autores principales: Rustam Aji, Sidiq (Autor), , Muzakar Isa SE., M.Si (Autor)
• Formato: Libro
• Publicado: 2017.
• Materias: Thesis; NonPeerReviewed
• Acceso en línea: Connect to this object online

This research is used to analyze the influence of service quality, and price to consumer loyalty and consumer satisfaction as intervening variable at Service Delivery Company in Solo. Data were collected by using questioner and the sample was 100 respondents. Testing is done with SPSS Software analy...