the impact of service quality on customer loyalty in hotel industry
One of the critical success factors that affect the company's performance is service quality. Service quality is the difference between customers expectations for the service encounter and the perceptions of the service received. Customer loyalty is also affecting by service quality. The aims o...
Gorde:
Egile Nagusiak: | , |
---|---|
Formatua: | Liburua |
Argitaratua: |
2017.
|
Gaiak: | |
Sarrera elektronikoa: | Connect to this object online |
Etiketak: |
Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
|
Internet
Connect to this object online3rd Floor Main Library
Sailkapena: |
A1234.567 |
---|---|
Alea 1 | Eskuragarri |