the impact of service quality on customer loyalty in hotel industry

One of the critical success factors that affect the company's performance is service quality. Service quality is the difference between customers expectations for the service encounter and the perceptions of the service received. Customer loyalty is also affecting by service quality. The aims o...

Deskribapen osoa

Gorde:
Xehetasun bibliografikoak
Egile Nagusiak: qendah, abd alsalam M.A (Egilea), , Ihwan Susila, SE., M.Si., Ph.D (Egilea)
Formatua: Liburua
Argitaratua: 2017.
Gaiak:
Sarrera elektronikoa:Connect to this object online
Etiketak: Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Internet

Connect to this object online

3rd Floor Main Library

Aleari buruzko argibideak 3rd Floor Main Library
Sailkapena: A1234.567
Alea 1 Eskuragarri