STUDI KEPUASAN PENUMPANG TERHADAP KINERJA PELAYANAN TRAVEL (SHUTTLE SERVICE) RUTE BANDUNG - JAKARTA SELATAN
Dibukanya jalan tol Cipularang memberi peluang bagi para pebisnis membuka layanan travel (shuttle service) "point to point" yang tersebar dibeberapa titik di Bandung. Fenomena lain di lapangan terjadi kesenjangan/gap antara kinerja pelayanan travel (shuttle service) dengan kepuasan penumpa...
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| Format: | Book |
| Published: |
2014-10-30.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |