STUDI KEPUASAN PENUMPANG TERHADAP KINERJA PELAYANAN TRAVEL (SHUTTLE SERVICE) RUTE BANDUNG - JAKARTA SELATAN
Dibukanya jalan tol Cipularang memberi peluang bagi para pebisnis membuka layanan travel (shuttle service) "point to point" yang tersebar dibeberapa titik di Bandung. Fenomena lain di lapangan terjadi kesenjangan/gap antara kinerja pelayanan travel (shuttle service) dengan kepuasan penumpa...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
2014-10-30.
|
| Subjects: | |
| Online Access: | Link Metadata |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!