PENGARUH IMPLEMENTASI SISTEM MANAJEMEN MUTU ISO 9001:2008 TERHADAP KEPUASAN PELANGGAN DI SMK NEGERI KOTA BANDUNG
The problem in this s is about the low rating of customer satisfaction. The purpose of this study is to determine whether the implementation of quality management system ISO 9001:2008 effecting towards the costumer satisfaction. Thus there are two variables in this research, the first variable is th...
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| Format: | Book |
| Published: |
2017-07-27.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |