PENGARUH IMPLEMENTASI SISTEM MANAJEMEN MUTU ISO 9001:2008 TERHADAP KEPUASAN PELANGGAN DI SMK NEGERI KOTA BANDUNG
The problem in this s is about the low rating of customer satisfaction. The purpose of this study is to determine whether the implementation of quality management system ISO 9001:2008 effecting towards the costumer satisfaction. Thus there are two variables in this research, the first variable is th...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
2017-07-27.
|
| Subjects: | |
| Online Access: | Link Metadata |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|