PENGARUH KINERJA CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS PELANGGAN : Studi pada nasabah BNI Syariah di Indonesia
Penelitian ini bertujuan untuk memperoleh gambarancustomer relationship management, gambaran loyalitas pelanggan, manifestasi bonding, trust, communication, commitment dan satisfaction pada customer relationship management, manifestasi repurchase intention, word of mouth, customer retentiondan custo...
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| Format: | Book |
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2018-08-03.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |