PENGARUH E-SERVICE QUALITY PADA ONLINE TRAVEL AGENT TERHADAP ELECTRONIC WORD OF MOUTH PELANGGAN PADA MASA COVID-19

The dissemination of information in the form of Electronic Word of Mouth (EWOM) provided by customers regarding travel experiences during the Covid-19 pandemic is an effort to maintain its existence, so EWOM is an urgency in this study. The purpose of this study was to obtain an overview and influen...

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Auteur principal: Viccy Putialyunissa, - (Auteur)
Format: Livre
Publié: 2022-08-25.
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