ANALISIS KEPUASAN PELANGGAN DAN STRATEGI PENINGKATAN KUALITAS PELAYANAN DISTRIBUSI PT RPP MENGGUNAKAN METODE PDSQ, IPA, CSI DAN HOR
This study was conducted to analyze the quality of distribution services that have been provided by PT RPP to each of its customers. The problem that occurs in this study is the emergence of similar businesses causing competition which requires companies to continue to develop to improve quality, bu...
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| Format: | Book |
| Published: |
2021-07-14.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |