ANALISIS KEPUASAN PELANGGAN DENGAN MENGGUNAKAN METODE STRUCTURAL EQUATION MODELING (SEM) DAN QUALITY FUNCTION DEPLOYMENT (QFD) DI PT. XYZ
Satisfaction. Customer satisfaction at PT. XYZ is also the orientation of the company. However, at this newly established company there is no assessment related to customer satisfaction, so it cannot evaluate what factors cause customer satisfaction and what factors or things can relate to customer...
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| Format: | Book |
| Published: |
2021-08-31.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |