PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN E-COMMERCE SOCIOLLA

This study aims to analyze and prove whether there is an influence between service quality and trust on customer satisfaction. This research method is quantitative and the sample of Sociolla E-commerce consumers spread in DKI Jakarta province is 100 respondents. The data analysis technique used desc...

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Main Author: Faradilah Meida, (Author)
Format: Book
Published: 2021-07-09.
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3rd Floor Main Library

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