PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN MEREK TERHADAP KEPUASAN PELANGGAN PADA E-COMMERCE LAZADA

• Yazar: Jimmie Prasetya Dzaky, (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2021-07-13.
• Konular: Thesis; NonPeerReviewed
• Online Erişim: Link Metadata

This study is a quantitative research conducted with the aim of proving and analyzing the effect of service quality and brand trust on customer satisfaction on e-commerce Lazada. The population in this study are people who have shopped or are currently using Lazada e-commerce in the city of West Jak...