Pengaruh Kualitas Layanan dan Kepercayaan Terhadap Kepuasan Nasabah Pengguna Mobile Banking Pada Bank BCA

This research is a quantitative study entitled "The Influence of Service Quality and Trust on Customer Satisfaction ofUsers Mobile Banking at Bank BCA". This research is useful for knowing, analyzing and proving the effect of service quality and trust on customer satisfaction. The problem...

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Bibliographic Details
Main Author: Yuni Fahmi Pratiwi, (Author)
Format: Book
Published: 2021-07-16.
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3rd Floor Main Library

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Call Number: A1234.567
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