PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PASIEN TERHADAP LOYALITAS PASIEN MELALUI CITRA MEREK PADA RUMAH SAKIT SWASTA DI JAKARTA

This study was conducted to examine the contribution (contribution) filed by path analysis on any causal relationship between the variables of service quality and patient satisfaction with loalitas patient through brand image.The population in this study were residents around the Village West Pejate...

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Autor principal: Mochamad Ichsan, .. (Author)
Formato: Livro
Publicado em: 2017-01-17.
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3rd Floor Main Library

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