PENGARUH E-SERVICE QUALITY, BRAND IMAGE, & HARGA TERHADAP KEPUASAN PELANGGAN PADA TRAVELOKA DI JAKARTA SELATAN

Traveloka is a start-up company that is developing one of the business of booking airline tickets. During the post-covid-19 recovery period, changes in tourist behavior, especially the millennial generation, resulted in fierce competition among online travel agents. So the purpose of this study was...

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Bibliographic Details
Main Author: Fahriza Putra Shalihan, Fahriza (Author)
Format: Book
Published: 2022-07-13.
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3rd Floor Main Library

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