ANALISIS CUSTOMER SATISFACTION DILIHAT DARI SERVICE EXCELLENT DAN SERVICESCAPE PADA PERUSAHAAN PT. BRI ASURANSI INDONESIA TBK

• मुख्य लेखक: Sanjaya Pamulistianto, (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: 2022-12-29.
• विषय: Thesis; NonPeerReviewed
• ऑनलाइन पहुंच: Link Metadata

Competition in the insurance business in the era of globalization and during the Covid-19 pandemic is increasing rapidly. The increasingly fierce competition requires PT. BRI Insurance Indonesia has a competitive advantage in order to survive and compete with various other companies. This study aims...