ANALISIS CUSTOMER SATISFACTION DILIHAT DARI SERVICE EXCELLENT DAN SERVICESCAPE PADA PERUSAHAAN PT. BRI ASURANSI INDONESIA TBK

Competition in the insurance business in the era of globalization and during the Covid-19 pandemic is increasing rapidly. The increasingly fierce competition requires PT. BRI Insurance Indonesia has a competitive advantage in order to survive and compete with various other companies. This study aims...

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Main Author: Sanjaya Pamulistianto, (Author)
Format: Book
Published: 2022-12-29.
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3rd Floor Main Library

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