PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA E-COMMERCE GROCERY ONLINE SEGARI

The type of research used by researchers is quantitative research which aims to determine the effect of service quality on customer loyalty, the effect of product quality on customer loyalty, the effect of customer satisfaction on customer loyalty, the effect of service quality indirectly on custome...

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Main Author: Mutiara Kanza, (Author)
Format: Book
Published: 2022-12-23.
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3rd Floor Main Library

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Call Number: A1234.567
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