ANALISIS PENGARUH BRAND IMAGE DAN SERVICE QUALITY TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA E-COMMERCE TOKOPEDIA
This research was conducted to analyze and study the influence of Brand Image and Service Quality on customer loyalty through customer satisfaction on Tokopedia e-commerce. This study was conducted with respondents who use the Tokopedia application with a minimum of 3x purchases. Data collection usi...
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Main Author: | Annisa Effendi, (Author) |
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Format: | Book |
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2022-12-23.
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Online Access: | Link Metadata |
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