PENGARUH KNOWLEDGE MANAGEMENT, KOMPETENSI, DAN KINERJA KARYAWAN FRONT OFFICE TERHADAP KEPUASAN PELANGGAN (Studi Kasus Pada Nasabah Bank Rakyat Indonesia di DKI Jakarta)
This research is a type of quantitative research that aims to determine the effect of knowledge management, competence, and employee performance on customer satisfaction. This study uses a sample of customers as respondents from a company engaged in the banking sector, Bank Rakyat Indonesia. The sam...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
2022-12-28.
|
| Subjects: | |
| Online Access: | Link Metadata |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
|---|---|
| Copy 1 | Available |