ANALISIS KUALITAS MUTU PELAYANAN TERHADAP KEPUASAN PASIEN DI INSTALASI RADIOLOGI RUMAH SAKIT PURI CINERE TAHUN 2022

The service quality in hospitals can affect patient satisfaction based on the services they receive. Patient satisfaction can be assessed through 5 dimensions of quality which include reliability, responsiveness, assurance, empathy, tangibles. This study aims to determine the relationship between se...

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Main Author: Eka Pratiwi, (Author)
Format: Book
Published: 2023-01-10.
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3rd Floor Main Library

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