PENGARUH SOCIAL MEDIA MARKETING, WORD OF MOUTH DAN STORE ATMOSPHERE TERHADAP KEPUTUSAN PEMBELIAN PADA NWANSA COFFEE

Based on data obtained from Nwansa Coffee, the sales volume per cup of Nwansa Coffee shows that sales of Nwansa Coffee are inconsistent or fluctuating. So it can be assumed that there is a purchasing decision problem at Nwansa Coffee. This research is a quantitative research that aims to find out, p...

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Main Author: Soeltan Adjie Opa, (Author)
Format: Book
Published: 2023-06-19.
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520 |a Based on data obtained from Nwansa Coffee, the sales volume per cup of Nwansa Coffee shows that sales of Nwansa Coffee are inconsistent or fluctuating. So it can be assumed that there is a purchasing decision problem at Nwansa Coffee. This research is a quantitative research that aims to find out, prove, analyze that social media marketing, word of mouth, and store atmosphere affect purchasing decisions at Nwansa Coffee. The population in this study are consumers who have made purchases at Nwansa Coffee in DKI Jakarta. The sample in this study used 153 respondents who were selected through nonprobability sampling and purposive sampling techniques. The data in this study were obtained by distributing questionnaires which were analyzed using the Partial Least Square (PLS) method and assisted by using SmartPLS 3.0 software. The results of this study indicate (1) Social media marketing has a positive and significant effect on purchasing decisions with 0,183 of path coefficient (2) Word of mouth has a positive and significant effect on purchasing decisions with 0,213 of path coefficient (3) Store atmosphere has a positive and significant effect on purchasing decisions with 0,571 of path coefficient. 
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