OPTIMASI RANDOM FOREST TERHADAP DATA TELCO CUSTOMER CHURN MENGGUNAKAN FIREFLY ALGORITHM

• প্রধান লেখক: Abril Muhammad Fikar Wijaya, (লেখক)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: 2024-01-12.
• বিষয়গুলি: Thesis; NonPeerReviewed
• অনলাইন ব্যবহার করুন: Link Metadata

Customer churn is the percentage of customers who have stopped or switched using a product/service periodically. The telecommunications industry experiences an average annual churn rate of 30-35%, and acquiring new customers is 5-10 times more expensive than retaining existing ones. Predicting churn...