PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING PADA PELANGGAN DOMINO'S PIZZA PAMULANG BARAT

This research is quantitative research that aims to find out the influence of the product quality and service qualit to customer loyalty through the customer satisfaction as an intervening variable. The population in this research is RW 04 West Pamulang urban village. The sample size was taken by 75...

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Main Author: Syifana Khansyana Nur Fatimah, - (Author)
Format: Book
Published: 2019-01-08.
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3rd Floor Main Library

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