PENGARUH KUALITAS PELAYANAN, KETEPATAN WAKTU PENGIRIMAN DAN FASILITAS TRACKING SISTEM TERHADAP KEPUASAN PELANGGAN JNE

This research is a quantitative research that aims to determine the effect of service quality, on time delivery, and system tracking facilities on JNE customer satisfaction. The population in this study is JNE service users. The sample size was taken by 75 respondents, using the random sampling meth...

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Main Author: Dikaprio Dewantoro, (Author)
Format: Book
Published: 2020-07-10.
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3rd Floor Main Library

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