PENGARUH KUALITAS PELAYANAN, KETEPATAN WAKTU PENGIRIMAN DAN FASILITAS TRACKING SISTEM TERHADAP KEPUASAN PELANGGAN JNE
This research is a quantitative research that aims to determine the effect of service quality, on time delivery, and system tracking facilities on JNE customer satisfaction. The population in this study is JNE service users. The sample size was taken by 75 respondents, using the random sampling meth...
Saved in:
Main Author: | Dikaprio Dewantoro, (Author) |
---|---|
Format: | Book |
Published: |
2020-07-10.
|
Subjects: | |
Online Access: | Link Metadata |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
PENGARUH KETEPATAN WAKTU, KUALITAS PELAYANAN, DAN HARGA TERHADAP KEPUASAN PELANGGAN PADA JASA PENGIRIMAN J&T EXPRESS
by: Adam Rifki Hadi,
Published: (2023) -
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada PT.JNE (Studi Pada PT.JNE Surakarta)
by: Wibowo, Tri, et al.
Published: (2015) -
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA JASA PENGIRIMAN SICEPAT EKSPRES
by: Muhammad Arviandaffa Ghifary Aufarizi,
Published: (2022) -
PENGARUH KUALITAS PELAYANAN CUSTOMER RELATIONS TERHADAP KEPERCAYAAN PELANGGAN PT JALUR NUGRAHA EKAKURIR (JNE) (Survei pada Pelanggan Kantor Cabang JNE Ciputat, Tigaraksa)
by: Denanissa Virta Apriandini, -
Published: (2017) -
ANALISIS KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN MELALUI KEPUTUSAN PEMBELIAN PADA EKSPEDISI JNE EXPRESS
by: Muhammad Dafa,
Published: (2022)