ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP PEMBELIAN ULANG MELALUI KEPUASAN PELANGGAN PADA APLIKASI TRAVELOKA
This study is quantitative study which aims to determine the effect of service quality on customer satisfaction, customer satisfaction on re-purchases, and service quality on re-purchases. The population in this study were 100 students of the faculty of economics and business at Universitas Pembangu...
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| Format: | Book |
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2021-02-03.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |