ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP PEMBELIAN ULANG MELALUI KEPUASAN PELANGGAN PADA APLIKASI TRAVELOKA

This study is quantitative study which aims to determine the effect of service quality on customer satisfaction, customer satisfaction on re-purchases, and service quality on re-purchases. The population in this study were 100 students of the faculty of economics and business at Universitas Pembangu...

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Bibliographic Details
Main Author: Reza Fauzi Baskara, (Author)
Format: Book
Published: 2021-02-03.
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