E-engagement: A guide for Public Sector Managers

Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for...

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Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Chen, Peter (auth)
Fformat: Electronig Pennod Llyfr
Iaith:Saesneg
Cyhoeddwyd: Canberra ANU Press 2007
Pynciau:
Mynediad Ar-lein:DOAB: download the publication
DOAB: description of the publication
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