E-engagement: A guide for Public Sector Managers

Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for...

Deskribapen osoa

Gorde:
Xehetasun bibliografikoak
Egile nagusia: Chen, Peter (auth)
Formatua: Baliabide elektronikoa Liburu kapitulua
Hizkuntza:ingelesa
Argitaratua: Canberra ANU Press 2007
Gaiak:
Sarrera elektronikoa:DOAB: download the publication
DOAB: description of the publication
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