(Dis)Incentivizing Patient Satisfaction Metrics: The Unintended Consequences of Institutional Bias

Background: Patient satisfaction surveys as a metric for quality-based financial incentives carry a risk of bias toward women and underrepresented physicians. Previous assessments in our department of medicine found that most women faculty were rated in the bottom quartile of patient satisfaction sc...

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Hoofdauteurs: Sylk Sotto-Santiago (Auteur), James E. Slaven (Auteur), Theresa Rohr-Kirchgraber (Auteur)
Formaat: Boek
Gepubliceerd in: Mary Ann Liebert, 2019-02-01T00:00:00Z.
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3rd Floor Main Library

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Plaatsingsnummer: A1234.567
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