Occupational voice demands and their impact on the call-centre industry

<p>Abstract</p> <p>Background</p> <p>Within the last decade there has been a growth in the call-centre industry in the UK, with a growing awareness of the voice as an important tool for successful communication. Occupational voice problems such as occupational dysphonia...

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Bibliographic Details
Main Authors: Duffy OM (Author), Hazlett DE (Author), Moorhead SA (Author)
Format: Book
Published: BMC, 2009-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available