ASSESSMENT OF SATISFACTION AMONG SURGICAL CLIENTS OF TEACHING HOSPITALS: ANALYSIS OF TANGIBILITY

• Váldodahkkit: Maria Paula Custódio Silva (Dahkki), Joyce Mara Gabriel Duarte (Dahkki), Nara dos Santos Costa (Dahkki), Andréia Silva Dutra Tirones (Dahkki), Ana Lúcia de Assis Simões (Dahkki)
• Materiálatiipa: Girji
• Almmustuhtton: Universidade Federal do Paraná, 2017-06-01T00:00:00Z.
• Fáttát: article
• Liŋkkat: Connect to this object online.

The present study aimed to assess the degree of satisfactedion of surgical clients of teaching hospitals in Uberaba/Minas Gerais, regarding the tangibility dimension. In the study, 228 clients were interviewed using a sociodemographic questionnaire and an instrument based on the multi-item scale SER...