ASSESSMENT OF SATISFACTION AMONG SURGICAL CLIENTS OF TEACHING HOSPITALS: ANALYSIS OF TANGIBILITY

• मुख्य लेखकों: Maria Paula Custódio Silva (लेखक), Joyce Mara Gabriel Duarte (लेखक), Nara dos Santos Costa (लेखक), Andréia Silva Dutra Tirones (लेखक), Ana Lúcia de Assis Simões (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Universidade Federal do Paraná, 2017-06-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

The present study aimed to assess the degree of satisfactedion of surgical clients of teaching hospitals in Uberaba/Minas Gerais, regarding the tangibility dimension. In the study, 228 clients were interviewed using a sociodemographic questionnaire and an instrument based on the multi-item scale SER...