Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement
Patient Family Advisors (PFAs) are integral partners in quality improvement processes at Children's Mercy Kansas City. Mimicking Joint Commission patient tracers, the Family Experience Tracer program was created to gather perspectives from end users of care and provide valuable insights regardi...
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Main Authors: | Kathryn Taff (Author), Sheryl Chadwick (Author), DeeJo Miller (Author) |
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Format: | Book |
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The Beryl Institute,
2018-07-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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