A meta-narrative review of coding tools for healthcare interactions and their applicability to written communication

• Main Authors: Elena Rey Velasco (Author), Hanne Sæderup Pedersen (Author), Ditte Hjorth Laursen (Author), Timothy Skinner (Author)
• 格式: 图书
• 出版: Elsevier, 2023-12-01T00:00:00Z.
• 主题: article
• 在线阅读: Connect to this object online.

Background: Although healthcare professionals (HCP) undergo communicative skills training, these are sometimes unsatisfactory for patients (empathy, discussion managing). Existing coding tools overlook the interaction and patients' responses. Meanwhile, remote consultations are redefining commu...