The Quality of Services Perceived and Expected by Those referring to Private Labs Under the Health Insurance Contract
Background and Aim: The quality of healthcare services is determinant in patients' improvement process, upgrading their satisfaction, ranking healthcare centers, and preventing patients' repeated referrals leading to more costs for healthcare centers and insurance companies. The purpose of...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
Tehran University of Medical Sciences,
2018-07-01T00:00:00Z.
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