Using Service Blueprints to Visualize Pharmacy Innovations
<b>Background</b>: Applying the principles of service design can help pharmacists manage both the quality and patient perceptions of the services they provide. Service blueprints are a widely used service design tool that are rare in the healthcare literature. They can be used to design...
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| Format: | Book |
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MDPI AG,
2019-05-01T00:00:00Z.
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