Social Media as a Tool for Consumer Engagement in Hospital Quality Improvement and Service Design: Barriers and Enablers for Implementation

• मुख्य लेखकों: Louisa Walsh (लेखक), Nerida Hyett (लेखक), Jayne Howley (लेखक), Nicole Juniper (लेखक), Chi Li (लेखक), Belinda MacLeod-Smith (लेखक), Sophie Rodier (लेखक), Sophie Hill (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Kerman University of Medical Sciences, 2022-10-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Background  Social media can be used to engage consumers in hospital service design and quality improvement (QI) activities, however its uptake may be limited by a lack of guidance to support implementation. This article presents the perceived barriers and enablers in using social media for consumer...