Purchase of prescription and OTC medicines in Slovakia: factors influencing patients' expectations and satisfaction

• Asıl Yazarlar: Zuzana Haramiova (Yazar), Zuzana Kobliskova (Yazar), Jurina Soltysova (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: Universidade de São Paulo, 2017-04-01T00:00:00Z.
• Konular: article
• Online Erişim: Connect to this object online.

ABSTRACT Slovakia is a country where the purchase of OTC (over the counter) medicines outside the pharmacy is not allowed by the government. This study aimed at evaluating patients' satisfaction and acceptance of community pharmacists. Customer's behaviour and expectations influencing the...