Assessing Medical Tourism Services Quality Using SERVQUAL Model: A Patient's Perspective

• मुख्य लेखकों: Mohammad QOLIPOUR (लेखक), Amin TORABIPOUR (लेखक), Farzad FARAJI KHIAVI (लेखक), Amal SAKI MALEHI (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Tehran University of Medical Sciences, 2017-12-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Background: Continuous quality improvement of the hospital services is a basic requirement of medical tourism industry. The different dimensions of hospital services quality are assessed constantly to improve the service of medical tourism. The aim of this study was to determine the services quality...