Patient perception of service quality to preanesthetic oral examination: a cross-sectional study using the SERVQUAL model

• मुख्य लेखकों: Ju-Hui Wu (लेखक), Kun-Tsung Lee (लेखक), Kuang-I Cheng (लेखक), Je-Kang Du (लेखक), Chen-Yi Lee (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: BMC, 2024-01-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Abstract Background A phase-III interdisciplinary quality improvement program, the preanesthetic oral examination (PAOE), was implemented as a new program in an academic medical center to prevent perioperative dental injuries. This study was aimed at surveying the perceived service quality and satis...