Potilaskokemuskyselyn kehittäminen lastensairaalan potilaiden vanhemmille

• 主要な著者: Johanna Kaipio (著者), Petri Mannonen (著者), Hanna Stenhammar (著者), Nina Karisalmi (著者), Pekka Lahdenne (著者), Kari Hiekkanen (著者), Marko Nieminen (著者)
• フォーマット: 図書
• 出版事項: Finnish Social and Health Informatics Association, 2017-05-01T00:00:00Z.
• 主題: article
• オンライン･アクセス: Connect to this object online.

Compared to patient satisfaction, less research has focused on patient experience, which is a complex phenomenon by nature, thereby challenging to define and measure. Today, healthcare organizations are short of appropriate instruments surveying patient experiences. Satisfaction questionnaires are u...