Development of a patients' satisfaction analysis system using machine learning and lexicon-based methods
Abstract Background Patients' rights are integral to medical ethics. This study aimed to perform sentiment analysis and opinion mining on patients' messages by a combination of lexicon-based and machine learning methods to identify positive or negative comments and to determine the differe...
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| Main Authors: | , , , , , , , , , , , |
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| Format: | Book |
| Published: |
BMC,
2023-03-01T00:00:00Z.
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| Subjects: | |
| Online Access: | Connect to this object online. |
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